I found this to be spot on!
“Prison Chaplain — a ‘remembrancer’
In such a context, I think, the easy distinction between ministry that is unquestioningly supportive and one that is prophetically transforming does not actually make a great deal of sense. It’s true that, because of the isolation of people from their usual support systems, confrontation, and the explicit call to repentance or change, are not likely to be helpful, to say the least; they may have short term effect — but only as another way of offering a new and ‘safe’ identity in a strange land. But a ministry that asks no questions will not, as I’ve said, bring people nearer to what will genuinely feed or sustain them. The notion that seems to me to capture what most matters here is that of a ministry of ‘reminding’. The chaplain, to use an old fashioned word, is a ‘remembrancer’. Central to a ministry conceived in these terms is the patience to explore the vulnerability that underlies the pressure towards reinventing yourself in the way that new institutions encourage. Central also is the willingness to work with someone to bring to light a vital sense of what in fact has made them the person they are, what still shapes reactions and expressed instincts.”